G3: Industry insiders talk glass
Kevin McMahon, president, K-Man Glass Corp., www.kmanglass.com
"As new products or installation methods are introduced in our industry, we participate in much of the training offered by the vendors. This includes offsite training, trade shows or in-house programs. We generally have full participation, provided we assume the cost and expenses associated with it. We feel it is beneficial to the employees, and the return on investment for the company is priceless, not only from the production or quality improvement, but also from the good will it creates between the employee and management. They appreciate the investment you are making in their future. "
Scott Gladish, president, Cape & Islands Glass Inc., www.CapeAndIslandsGlass.com
"Our most frequent training is safety related. Regular toolbox safety talks take place each wee, in each location. Our skilled employees are too valuable to have them hurt, and [Occupational Safety and Health Administration] fines can put you out of business.
Mitch Edwards, technical manager, Guardian Select Certification Programs, Guardian Industries, www.guardian.com
"Understanding glass, glass production and glass technology is critical to the success of our industry. A few years back, Guardian created Glass Fundamentals, a two-and-a-half-day course led by Guardian technical experts that covers glass, coatings, fabrication, energy performance and applications. Originally designed for new employees, we found there was also a need outside of Guardian, and we now offer the course to our customers. Attendees have come from every area of glass fabrication and level including sales, marketing, plant and general managers, and presidents and CEOs. The feedback has been great and our customers walk away with a greater understanding of the industry."