Safe and secure
Ensuring that your completed product arrives safely and intact to the customer is just as important as any other previous step in the production process. Packaging, loading, transporting and unloading are all key areas that require special attention.
Special procedures are required for packaging some types of glass successfully. You should determine which of your products need special protection, and then make sure that the resulting procedures are followed by your loaders.
At M3 Glass Technologies in Irving, Texas, we protect heavy glass with corner protectors and wrap certain types of glass with shrink wrap. Usually, we wrap soft coated glass products to protect the surface during transport. We also build custom boxes for interstate and international transport, using boxing procedures we have learned from our glass manufacturer.
Loading is key to your shipping success. First, the vehicle to be loaded has to be sitting evenly on the ground and be readily accessible for your loading crew, with plenty of space to work.
It is imperative that all edges of the glass are supported, and that glass is loaded according to size, with the larger pieces behind the smaller pieces.
Consideration must also be given to the projected route, so that the delivery driver does not have to move one customer's glass to unload another's order.
Transporting glass safely is equally important. Review vehicle load limits and load distribution. The driver is responsible to check his load prior to leaving the shop and prior to leaving each stop. He or she must make sure at all times that the load is secured properly and that the remaining load is distributed evenly.
Unloading is the last step in the shipping process. The driver must position the vehicle level and accessible for glass delivery. He or she must wear the proper safety equipment and make sure that he or she has a safe place to position the glass when it is removed from the truck.
Finally, never forget to get a customer signature or cash on delivery payment before leaving.