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April 1, 2009
Q&A with the president of Glass Group, Guardian Industries Corp., Auburn Hills, Mich. Ebeid Read related articles:Ebeid: Prepare for a new glass industryEbeid: Renaissance of a new, green glass ageState of solar glass in GermanyInvesting in solar: Potential and risks for U.S. glass industryHow are you keeping employees' spirits up amidst these tough economic conditions and the...
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Effective fuel management can lessen your pain at the pump
February 1, 2009
Without effective fuel management, your company is wasting thousands of dollars each month. The good news is that technology exists so just about anyone can become a fuel manager. Good fuel management includes route planning, measuring fuel consumption and managing equipment operating practices.
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Know when to hold `em; know when to fold `em
July 22, 2008
This article is first in a series that will explore how to run a successful shop, and will touch on various aspects of managing a business including: when/how to expand, downsize, sell your business; decide on location, whether to rent or buy; when to add new products, services and people; when to diversify; and when to change name, logo and marketing materials.
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July 22, 2008
This is a sidebar to the article, "Hiring horror."
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May 1, 2008
At the February 2008 National Auto Glass Conference in Tucson, I moderated a group discussion about how and where to find good employees and how to train and retain them. As part of the discussion, I shared the results of a recent study by Professor John Sullivan of the San Francisco University Human Resources Management Program that identifies the top seven current needs of employees. They...
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March 1, 2008
Editor’s note: The following article is the final installment of a two-part series on steps auto glass retailers can take to address declining profit margins. The first article appeared on Page 14 of the January/February 2008 issue.In my previous column, I offered advice on how to improve your bottom line in the face of shrinking margins. First, be objective in your review and assessment...
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Leaders share best practices to increase profit, improve sales and attract new employees
March 1, 2008
About 200 auto glass repair and replacement professionals gathered in Tucson, Ariz., Feb. 11-13 for the 2008 National Auto Glass Conference: A Forum for Auto Glass Executives. Their goal: to identify solutions to today’s business challenges by networking and learning from industry peers. In a departure from previous conferences, the 2008 event featured a variety of workshop-style...
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January 1, 2008
Editor’s note: The following article is part one of a two-part series on steps auto glass retailers can take to address declining profit margins. Look for the next article in the March/April 2008 issue of AutoGlass. Shrinking margins are top of mind for many auto glass replacement businesses today. I have no doubt that every company involved in AGR has suffered reduced profitability, and...
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January 1, 2008
Each of us goes through life-altering experiences that change how we think and approach the remainder of our finite existence. Two months ago, a routine visit to the doctor escalated into an unexpected trip to the hospital. I remember thinking I had no time for such nonsense. I know now this attitude is not unusual. The average person does not welcome pain, and I’m no exception. At the time...
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Constant improvement translates to finiancial profitability
September 1, 2007
The glass shops that have the best chance of financial profitability are those whose management realizes the need for constant improvement. Just yesterday, I spoke with a successful glass shop owner who said it was more important to continually learn new ways to go to market and improve operations than rely on past successes. If he is able to instill that belief at all levels of his...