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A proper interview can mean the difference between a good employ and a bad experience
July 22, 2008
In the late '90s, a large manufacturer in the Detroit area hired a gentleman to fill the position of marketing manager. His resume and references indicated he was a tremendous hire, but he quit after only one day on the job. At 5 p.m., he told his supervisor: "There is some type of disease in this company that I don't want to catch."In this case, the disease was the negative company...
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July 22, 2008
This is a sidebar to the article, "Hiring horror."
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July 22, 2008
NSG GroupThe board of directors from Japan's NSG Group announced the following changes in senior management. Stuart Chambers became president and chief executive officer responsible for profitable operation of businesses within the group. He chairs an executive committee that oversees day-to-day management of the businesses. Previously, he served as executive vice president and chief operating...
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May 1, 2008
At the February 2008 National Auto Glass Conference in Tucson, I moderated a group discussion about how and where to find good employees and how to train and retain them. As part of the discussion, I shared the results of a recent study by Professor John Sullivan of the San Francisco University Human Resources Management Program that identifies the top seven current needs of employees. They...
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January 1, 2008
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January 1, 2008
As I write this column, New Hampshire voters are at the polls, weighing in on who should represent the Republican and Democratic parties in the 2008 presidential election. Healthcare looms large in the primary race, with each candidate claiming his or her plan will lessen the financial burden on small businesses and their employees.Opinions vary as to how to fix the current system, but it’s...
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September 1, 2007
As of May 2006, the national estimated salary for auto glass repair and replacement technicians was $32,050, up 5 percent compared to the previous year, according to the U.S. Department of Labor, Bureau of Labor Statistics, in Washington, D.C. The national estimated hourly wage inched up to $15.41. Vermont took the top spot from Minnesota as the highest paying state for technicians, with an...
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May 1, 2007
From e-glass weeklyAll in the familyWhether large or small, family businesses enjoy a sense of trust and familiarity with family co-workers that eases the decision-making process, according to an e-glass weekly article.Family-owned businesses also benefit from the personal interest family members have in the success of the company, says Thad W. Ziegler, president of Thad Ziegler Glass in San...
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May 1, 2007
Today’s workforce comprises four distinct generations, each with its own shared history, biases and core beliefs. Learning what makes each generation tick will advance your ability to recruit and retain technicians and other staff members. Let’s take a quick look at each generation. Note these dates are approximate:• Matures. Born between 1909 and 1949, these individuals came of...
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May 1, 2007
As customers become more sophisticated, competition intensifies and costs escalate, aggressive companies hunt for new and more productive means of increasing revenue and profit. The results of these efforts include mergers, buyouts, product additions and deletions, service modifications and business diversification. Yet, these aggressive companies often fail to reach their financial or time-...