Latest Articles in Retail Glass

  • Between a rock and a hard place
    Glaziers, retailers look to pass on higher costs, even as competitors push bids lower
    July 26, 2011
    Cost increases have dominated the headlines the last several months, with glass and metal suppliers upping prices in response to rising raw material and operating costs. 

  • A cautionary tale
    After uncovering a staffer's embezzlement scheme, Hale Glass officials offer tips to protect against fraud
    December 7, 2010
    In May 2010, officials at Hale Glass Inc., a Placentia, Calif.-based commercial glass contractor, learned that an employee had been embezzling money from the company for almost a year. 

  • Scam alert
    Red flags and examples of fraudulent orders
    March 18, 2009
    Scammers continue to target the glass industry with fraudulent orders that could cost companies thousands of dollars, if not caught in time. The best protection for glass shops is education and being able to identify the red flags for fraud.

  • G4: Industry insiders talk glass
    What effect has the credit crunch had on your company and/or customers?
    September 12, 2008
    CommercialMichael Haber, managing partnerW&W Glass, Nanuet, N.Y.The current credit crisis is having a profound effect on our business on several fronts. One of the first things that we have experienced is the difficulty in getting paid in a timely manner due to the extensive reporting requirements requested from the various lending institutions. We have also seen several projects put on hold...

  • What is the primary measure of success for your organization?
    May 1, 2008
     Report card  When asked to identify the primary measure of success for their business, the majority of auto glass respondents to the 2007 National Glass Association Competitiveness Survey said they relied on net income to gauge their company’s progress.  

  • Penny-wise, pound-foolish
    March 1, 2008
    Editor’s note: The following article is the final installment of a two-part series on steps auto glass retailers can take to address declining profit margins. The first article appeared on Page 14 of the January/February 2008 issue.In my previous column, I offered advice on how to improve your bottom line in the face of shrinking margins. First, be objective in your review and assessment...

  • Steps to improve your bottom line
    January 1, 2008
    Editor’s note: The following article is part one of a two-part series on steps auto glass retailers can take to address declining profit margins. Look for the next article in the March/April 2008 issue of AutoGlass. Shrinking margins are top of mind for many auto glass replacement businesses today. I have no doubt that every company involved in AGR has suffered reduced profitability, and...

  • 2007 Benchmark Study: A look into retailers' financial health
    Cost hikes offset volume, price increases for some retailers
    January 1, 2008
    Auto glass repair and replacement retailers anticipated net income would decline 3 percent in 2007, according to the 2007 National Glass Association Competitiveness Survey. The primary culprits: rising energy, fuel and insurance costs. Conducted by The MPI Group, Shaker Heights, Ohio, the survey provides a comprehensive view of the performance and business practices of 22 U.S. auto glass repair...

  • Capital equipment, IT investments equal profit
    Survey reveals similar trends in auto and architectural glazing
    May 1, 2007
    Few corporations are able to sustain competitiveness without investing in equipment and tools to help them achieve their goals, and glass companies are no different. National Glass Association members participating in the 2006 NGA Competitiveness Survey report that they invested a median 5 percent—average 14.7 percent—in capital equipment and median 2 percent—average 3.7 percent...

  • How to get problem clients to pay
    July 1, 2006
    Do you have problem clients? This group includes clients that will not pay their invoices on time, or at all, or clients that will give you endless excuses before paying. Or my personal favorite: clients that don’t consider paying your invoices an important part of doing business.Unfortunately, problem clients are part of being in business, but there are ways to handle them. I have managed...
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