Latest Articles in Retail Glass

Scam alert

Red flags and examples of fraudulent orders
March 18, 2009
Scammers continue to target the glass industry with fraudulent orders that could cost companies thousands of dollars, if not caught in time. The best protection for glass shops is education and being able to identify the red flags for fraud.

G4: Industry insiders talk glass

What effect has the credit crunch had on your company and/or customers?
September 12, 2008
CommercialMichael Haber, managing partnerW&W Glass, Nanuet, N.Y.The current credit crisis is having a profound effect on our business on several fronts. One of the first things that we have experienced is the difficulty in getting paid in a timely manner due to the extensive reporting requirements requested from the various lending institutions. We have also seen several projects put on hold ...

What is the primary measure of success for your organization?

May 1, 2008
 Report card  When asked to identify the primary measure of success for their business, the majority of auto glass respondents to the 2007 National Glass Association Competitiveness Survey said they relied on net income to gauge their company’s progress.  

Penny-wise, pound-foolish

March 1, 2008
Editor’s note: The following article is the final installment of a two-part series on steps auto glass retailers can take to address declining profit margins. The first article appeared on Page 14 of the January/February 2008 issue.In my previous column, I offered advice on how to improve your bottom line in the face of shrinking margins. First, be objective in your review and assessment ...

Steps to improve your bottom line

January 1, 2008
Editor’s note: The following article is part one of a two-part series on steps auto glass retailers can take to address declining profit margins. Look for the next article in the March/April 2008 issue of AutoGlass. Shrinking margins are top of mind for many auto glass replacement businesses today. I have no doubt that every company involved in AGR has suffered reduced profitability, and ...

2007 Benchmark Study: A look into retailers' financial health

Cost hikes offset volume, price increases for some retailers
January 1, 2008
Auto glass repair and replacement retailers anticipated net income would decline 3 percent in 2007, according to the 2007 National Glass Association Competitiveness Survey. The primary culprits: rising energy, fuel and insurance costs. Conducted by The MPI Group, Shaker Heights, Ohio, the survey provides a comprehensive view of the performance and business practices of 22 U.S. auto glass repair ...

Capital equipment, IT investments equal profit

Survey reveals similar trends in auto and architectural glazing
May 1, 2007
Few corporations are able to sustain competitiveness without investing in equipment and tools to help them achieve their goals, and glass companies are no different. National Glass Association members participating in the 2006 NGA Competitiveness Survey report that they invested a median 5 percent—average 14.7 percent—in capital equipment and median 2 percent—average 3.7 ...

How to get problem clients to pay

July 1, 2006
Do you have problem clients? This group includes clients that will not pay their invoices on time, or at all, or clients that will give you endless excuses before paying. Or my personal favorite: clients that don’t consider paying your invoices an important part of doing business.Unfortunately, problem clients are part of being in business, but there are ways to handle them. I have managed ...

Factoring 101

Understanding the basics
April 1, 2006
Maintaining cash flow remains one of the most common challenges glass company managers face. Everyone, from manufacturers to glazing subcontractors, distributors to builders, and retailers to suppliers, is subject to the same type of progress payments that characterize nearly every sector of the construction field. Contractors and subcontractors usually receive payments 30, 60 or 90 days into the ...

Following the money trail

How to read and put your income statement to good use
July 1, 2005
We’re in business to make a profit, and one of the easiest ways to ensure profitability is to familiarize yourself with your income statements. These statements provide the information necessary to determine job costs and to improve your bottom line.   Understanding your income statement There are five major sections to an income statement: gross revenue, cost of goods sold, gross ...

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  • Sign up for the free “For Technicians Only” e-bulletin! NGA's newest e-mail publication delivers step-by-step auto glass removal and replacement instructions directly to your e-mail box twice a month. For subscribers...
  • The June 2009 issue of Glass Magazine and GlassMagazine.com will feature the 18th annual list of the year’s highest earning glazing contractors. To ensure your company’s place on the list, make your submissions before March 13. 
  • Companies that under-perform with respect to sales or profitability have employees who are not focused on what it takes to succeed as a company,