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Customer feedback, part two

Five final rules to work by
January 1, 2009
Customers are the lifeline of a business. Last month, we took a look at the first five rules business owners should follow to obtain customer feedback. Here, we’ll examine the final five.

Smart marketing in slow times

December 4, 2008
Tough economic times force businesses to be better and smarter as they strive to serve a shrinking customer base.  

Antiterrorism: Blast-resistant glazing systems and the moving target

December 4, 2008
The environment of rapidly evolving antiterrorism codes has left estimators and manufacturers in a whirlwind of confusion asking themselves, “Why do blast resistant requirements seem to be a moving target?”

Art, science and endless possibilities

Architects are free to dream big with glass
December 4, 2008
Commercial architects now have the flexibility – literally – to get creative with their building designs and energy savings.

Tool hound: Heat-treated glass detectors

December 4, 2008
A look at two strengthened glass detectors: EDTM SG2700 from EDTM Inc., Toledo, Ohio, and Merlin TGI from Bohle America Inc., Charlotte, N.C.

Q&A: Brian Hurley

President, CEO Graham Architectural Products Corp., York, Pa.
December 4, 2008
Graham Architectural Products is part of the Graham Group, the York, Pa.-based, privately held entity that includes three “legacy” industrial businesses with combined sales of about $3 billion. The company, founded in 1972, manufactures heavy commercial architectural aluminum windows and doors, with specialties in historical renovation, acoustical, hurricane, and blast mitigation ...

The solar roller coaster

December 1, 2008
Record high oil prices,global warming, and increasing concern about energy independence and energy security have driven the growth of solar energy in the United States during the last decade.

Security without sacrifice

Protective storefronts provide safety and aesthetics
December 1, 2008
Advancements in the security glazing industry have made it possible for businesses to have anti-intrusion protection and beautiful, unblemished storefronts.

'Do You Hear What I Hear?'

November 30, 2008
No, we are not talking about words from a popular Christmas carol, but rather the real potential for hearing loss among your employees, particularly those who are exposed to high levels of noise from machinery.The Occupational Safety and Health Administration requires an employer to provide hearing protection to employees who are exposed to certain noise levels. Common sense or your insurance ...

PGC symposium highlights sustainability, government relations

November 26, 2008
The Protective Glazing Council International, Topeka, Kan., hosted its annual symposium Nov. 11-13 at the Hyatt Regency Crystal City, Arlington, Va. The theme of the symposium was Protective Glazing in a Green World; Sustainability & Protection.
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