glassblog

Monday, May 14, 2012

Grossman

I am very excited to write my first blog as the new senior manager of Education & Training for the National Glass Association. I was thrilled to join the NGA, because I believe the mission of this organization and the great industry it serves is perfectly aligned with my passion for training and education. But enough about me, this blog post was inspired by you!

A recent news clip caught my attention and propelled me to write this post. Economic indicators say the job picture is brightening and demand for skilled workers is on the rise.  So, how do you prepare and ensure that you are competitive? 

Throughout my career I have been asked many times, "What is the key to long-term success and remaining relevant in the market?" The answer is—drum roll, please—having well trained, highly skilled employees!  It truly is the only way a business can distinguish itself from the pack.

However, even with that knowledge, some businesses look for ways to cut their spending and tighten their belts, and sadly, training is often sacrificed. This impacts the bottom line more negatively than most businesses realize.  Statistics show that by not investing in employees (or yourself for that matter), businesses suffer. On the other hand, businesses that invest in their people by sending their staff to good training programs see huge benefits, such as:

  • Employees feel valued, resulting in greater loyalty to the company
  • Employees make better decisions when they participate in formal training programs
  • You create a reputation for your company that you are a great employer and a great place to work
  • Reduced turnover
  • Increased productivity

Some business owners wonder how they can find the time or what the best way to develop a good training program is.  My goal is to help you answer those questions and develop a strategy with you to meet your training needs. The mission of the NGA is to “provide cutting-edge education and training programs that upgrade technical skills, improve management practices and enhance quality workmanship" like MyGlassClass.comMyWindowClass.com  and the Glass Management Institute.

As is the nature of business, strategic models will shift from time to time, but the need for training will remain a constant. With all indicators pointing to a new day, it begs the question, “Will you be ready?"

Lilly Grossman is senior manager, Education & Training, for the National Glass Association. Write her at lgrossman@glass.org.

Sunday, May 13, 2012

Last week saw huge growth in the world of dynamic glass. Within a span of 24 hours, this industry segment took massive steps forward and increased its legitimacy dramatically.  First, Sage announced that Saint-Gobain was purchasing it whole. I am very happy for John Van Dine, Dr. Helen Sanders and the folks there. Combining with a giant force like Saint-Gobain will surely pay some dividends.

The next day came the news that Guardian was teaming up with Soladigm. That just continues the push into the mainstream, and with the excellence of Earnest Thompson pulling the marketing levers, it will be exciting to see what comes out of this process (more on that below). Add these developments to previous announcements like Pleotint’s arrangement with PPG and RavenBrick’s continued advancements with its patented thermochromic technology, and you have an industry segment that is maturing right in front of our eyes.

If there’s a down side it will be price points and education, both of which are a challenge in any emerging area, but especially so in our industry, which has never been known to enjoy expensive tastes.

And yes, in full disclosure, I do consult for the talented folks at RavenBrick, but as you can see from the above, I promote and remain positive about the entire dynamic glass space.

Elsewhere….

  • The American Institute of Architects show is this week in Washington, D.C. The past few AIA shows have not been the best, but I think this year has potential to change that trend.  First off, the location is super: D.C. is a great area to attract a ton of traffic, and like I noted here previously, there’s a significant thirst for information and education that quality trade shows bring. So, we will see what happens and have the official “who’s who” at the show posted next week on my blog, as always.
  • Speaking of AIA... I'm very curious to see what YKK has up its sleeve. It is promising something unlike anything ever seen on a building products trade show floor. Looking forward to it! Plus, as teased above, Earnest Thompson is at it again, building excitement for the show using YouTube to preview their efforts with a three-video series. You can find part one right here, and keep an eye out for the next two posted ahead of the show.
  • Friend of the blog, Joe Carlos of Tri View Glass in California, sent a really positive and exciting link HERE from the LA Times about the need for apartments driving commercial construction. Obviously, welcome news!
  • Saw an interesting tweet/video via Ted Bleecker this week about the trend of “re-shoring,” which means jobs coming BACK to the U.S. from abroad.  My problem is there will be no one here who wants to do them.  Still a worthwhile watch of 1:50.
  • And yes, I might as well load you up with yet another great link to read. (Print these out, save them for another time...or a plane trip.) This one is about the debacle of building a new corporate campus for Salesforce.com. I know many companies in our industry use that program/service, but after reading this, you just shake your head.  A great inside story of money, planning and calamities all around.
  • I love the artist Adele…her voice and music are epic. The song “Set Fire to the Rain” is fantastic, and I love the way she says “fire.”
  • Last, I am very excited to see Lilly Grossman join the blogging world with posts on glassblog.  Her addition to the education team at the National Glass Association was super, and everyone attending future educational events will appreciate her efforts.  Welcome to the blog world and the industry Lilly!

Read on for links and video of the week...

The author is founder of Sole Source Consultants, a consulting firm for the building products industry that specializes in marketing, branding, communication strategy and overall reputation management, as well as website and social media, and codes and specifications. E-mail him at MaxP@SoleSourceConsultants.com.

The opinions expressed here are those of the individual author and do not necessarily reflect those of the National Glass Association, Glass Magazine editors, or other glassblog contributors.

Monday, May 7, 2012

Are you managing based on experience or wisdom? Experience is defined as learning from one's own mistakes. Wisdom is defined as learning from others’ mistakes. Experience is always expensive. Wisdom is free.

During my career at Evans Glass Co., I have experienced five major financial crises: 20 percent interest rates during the Carter administration, the late 1980s recession as a result of the 1986 tax code revision, the Dot.com bust, 9-11 and the recent mortgage crisis. Based upon my experience, which has been very expensive, I have learned that our behavior is very predictable before, during and after each crisis.

Before

  • Consumer spending on luxuries/non-necessities accelerates because society begins believing that the current boom times are normal.
  • In our industry, we begin to see the creation of many small glass shops. Glaziers think they see “the boss getting rich” and leave to start their own company. My father said this typically happens six to 12 months before the crisis begins.

During

  • Society begins loudly complaining that “gas prices are too high,” and our dependence upon “foreign oil” is out of control.
  • People begin worrying about other countries “owning” us and how our country will become a puppet of the foreign powers.
  • Parents begin fretting about “their kids’ future” and the legacy they will leave the “younger generation."
  • Generally, people believe we will never see good times again.
  • Businesses panic and operate out of fear by slashing jobs, reducing inventory and taking projects at near cost “just to keep their people busy."
  • It is easy to become a victim of short-term thinking with very little or no thought of the future. We function in survival mode.

After

  • We can’t believe we are emerging from the crisis, so we postpone growth decisions. We are afraid to invest in our business, even though it is the best time to do so and we will get the best return on our investment.
  • Revenues and profits do not parallel each other. Revenues grow first and faster than profits. Businesses are still using low margins to get work. Margins will be raised when demand begins exceeding supply. Increased profits will then follow.
  • Cash flow is constricted. Businesses must buy materials to execute the new work. These materials must be paid for before the business collects receivables, or payment to vendors must be delayed until collection. In the latter case, vendors begin demanding payment or they will cease supply. In a few months, the cash flow shortage will disappear.
  • New equipment purchases or the repair of existing equipment is required. For example, old trucks that were idled need repair, or new hires are necessary.

When we are in a crisis it is difficult to know our location. It is probable that we will forget our past experiences in similar situations. This is a recap of my experience. Will you make decisions based upon experience or wisdom?

The author is president of Evans Glass Co., and chairman-elect of the National Glass Association. Write him at bevans@evansglasscompany.com.

The opinions expressed here are those of the individual author and do not necessarily reflect those of the National Glass Association, Glass Magazine editors, or other glassblog contributors.

Monday, May 7, 2012

Last week, I had one of those moments that make you think, “Wow, if they used their skills for good and not evil, where would we be as a world and society?” The back story is that I went to use my credit card at an office supply store on Sunday, and it was rejected. When I called, I was shocked to learn my credit card had been cloned, and someone 3,000 miles away was using it. And crazier yet, they were using an actual card and swiping it; this wasn’t some online purchase. Thankfully, my card company shut this scheme down quickly, but it just amazes me how incredibly intelligent people use their skills for criminal activities. Evidently, when I was at a gas station in Mississippi, my swipe was intercepted. The code then was copied and laid on a card. And within a day, it was in circulation. It’s incredible that this happens and that no matter how many precautions you take, you are always vulnerable. Somewhere, truly brilliant people are working to game the system and rip off innocent people and companies, and it’s a shame of the largest measure.

Elsewhere…

  • This past week was the always solid Glass Expo from the Mid Atlantic Glass Association. I was unable to attend but heard from many who did that it was a very good event. I like that there’s a heavy thirst for shows, as it proves that people in our industry value the education, information and networking that these events offer. Keep in mind, the biggest of all of these comes up September 12-14 in Las Vegas. It is shaping up very nicely, and if you are not planning on being there, you should really start thinking about it.
  • After a quiet several weeks, last week, the drumbeat of rumors of branch closures and equipment being moved overseas started up again. While this could be more smoke than fire, the fact that the tide of bad news is returning does lead me to believe that the “quiet” I was mentioning was a temporary respite from the volatility we are facing.
  • If you ever find yourself in Dearborn, Mich., do yourself a favor and take in the Henry Ford Museum and Greenfield Village.  There is a simply awesome slice of American history on display at both, and for the summer, a stunning “Titanic” exhibit is on hand. I went last weekend and it was mind blowing.
  • Just got my most recent issue of Glass Magazine. Loved the decorative focus. Many standout pieces, but my personal favorites were the products by Jockimo and M3. Really well done by those companies and everyone who submitted. Make sure you check it out!
  • Construction spending was up, albeit slightly; but up nonetheless. Small victories are nothing to sneeze at in a challenging world.
  • From a personal note, I was very excited to see Charles Witherington joining the team at Binswanger Glass. I am happy to see Charles back in the industry; his knowledge and experience will be put to great use. No doubt, the folks at Binswanger are lucky to have him.
  • Last this week… My daughter’s Derby choices were a mixed bag. Her winner faded badly down the stretch, but her choice for 2nd actually did finish 3rd. She vows better results at the Preakness.

Read on for links and video of the week...

The author is founder of Sole Source Consultants, a consulting firm for the building products industry that specializes in marketing, branding, communication strategy and overall reputation management, as well as website and social media, and codes and specifications. E-mail him at MaxP@SoleSourceConsultants.com.

The opinions expressed here are those of the individual author and do not necessarily reflect those of the National Glass Association, Glass Magazine editors, or other glassblog contributors.

Tuesday, May 1, 2012

“If you're not a risk taker, you should get the [heck] out of business.”
- Ray Kroc

Whether you’re a union or non-union contract glazing company--regardless of your size or the type of projects you do--the downturn has caused the loss of a lot of jobs, the loss of a lot of cash and a lot of business failures.

If you are an owner of a small-to-medium-sized contract glazing company in the U.S., chances are it’s been an especially rough financial ride for you since 2008.  Don’t feel like you’re alone.  And if you have been struggling financially and you’re having trouble getting bonds for your projects, don’t be surprised.

To get the big picture on where contract glaziers and other sub-trades currently stand within the U.S. construction industry, construction bonding surety companies can tell the best tale.  The members of the bonding surety industry are the ones who back general contractors and subcontractors with Payment & Performance bonds.  Here are a few quotes from the November 2011 edition of that industry’s main trade publication, Construction Executive magazine. Click here to read the "9th Annual Contractors' Guide to Surety Bonding" in its entirety.

“Loss frequency is expected to continue to increase in 2012 and 2013.  With more losses from smaller specialty trade contractors, sureties likely will see more severe losses from larger general building contractors and engineering contractors.  Two years of obtaining low-margin work with tough contract terms will begin to affect many contractors in 2012.”

“This economy has hit this (small contractors) market segment hardest, which has led to an increase in defaults and losses. …Underwriting has tightened up to ensure we are bonding qualified contractors."

“Surety underwriters will disengage pretty quickly from an account when company losses or debt leverage become issues”.

“Sureties also will require subcontractors to bond back to prime and general contractors more frequently.”

The demise of Trainor Glass (No. 4 on Glass Magazine's 2011 Top 50 Glaziers list) and ASI, Ltd. (No. 6 on that list) obviously doesn’t help how contract glaziers look to the surety industry these days.

FYI: The top 10 U.S. surety companies write 65 percent of the industry premiums (bonds), and the top five sureties--Travelers, Liberty, Zurich, CAN, and Chubb--write 54 percent of all the surety industry’s premiums.  The good news, reportedly, is that "many smaller sureties are now trying to move up to service mid-market customers."

Are you seeing this too?
General contractors always seem to come up with new contract clauses every day, and lately, I see even more unique provisions that push risk and responsibility down to the subcontractor as a result of the shrinking bonding industry.

Owners aren’t going to stop wanting to minimize risk.  Because so many general contractors and subcontractors have suffered financially over recent years, subcontracts issued post-bid by the generals now often require subs to furnish Performance & Payment bonds, even when the general hasn’t posted a P&P bond itself.

In other words, the GC (who may have even bigger financial troubles than you and may not have enough bonding capacity itself) has managed to get the owner to overlook the GC responsibility, and the GC then tries to force the subs post-bid to take the risk and eat up their bonding capacity!!

I’m told by friends around the country this isn’t new.  But check your contract language closely, even on small jobs.  I had a GC try to get me to bond a $9,000 remodel at our local Sam’s Club.  Just say no to general contractors wanting post-bid P&P bonds.  Ask to see the P&P bond they gave to the owner first.

“When the going gets weird, the weird turn pro.” - Hunter S. Thompson

 Rod Van Buskirk is the third-generation owner of Bacon & Van Buskirk Glass Co., with locations in Champaign and Springfield, Ill.  A past NGA Chairman, Rod looks at the industry from the middle of nowhere, steals ideas from anyone he can and pretends to know what he’s talking about.  Rod invites your comments as you are certainly smarter than he is.

Monday, April 30, 2012

This past week was the NFL draft. As a little kid, I seriously lived for this event. It used to be held on a Tuesday morning, and I would beg to stay home from school, but my parents were on to my ways, so no fake sickness was going to work that particular day. Anyway, this year’s edition got me thinking. One, can you imagine if our industry had a draft? The ability to bring in fresh talent to fortify our teams would be amazing, right? Especially if it came right to you, like it works in the football process. Sadly, the lack of new talent is a serious issue for our industry. As I travel the country, I hear about companies' needs for  operational and technical folks (seems like sales is not an issue in comparison) and that finding those candidates is difficult. There are great opportunities on that side of the industry, and companies that find good ones are locking them down, because replacing them is an epic chore. At the end of the day, we can never have a “draft,” so we have to find our way. One approach is growing folks from within, getting them involved in trade organizations and loading up on the great educational opportunities like the Glass Management Institute. That’s at least a start, and part of something that we have to continue to explore to keep advancing our industry.

Elsewhere…

Because it was a painfully slow news week, just quick hit thoughts…

  • Was it me or was the weather much worse in April than it was in February and March?
  • Congrats to Joe Shultheis on his new gig at Lin El. Great addition to a very good group of folks!
  • In case you missed it, the excellent Matt Johnson penned a fantastic article for Glass Magazine on social media and the risks and rewards of online communication.  It's worth a read right here.
  • Was I the only one who did a double take last week seeing news stories featuring “Mestek” and “Meshtec”?  With names so close, what are the chances they end up making news literally the same day?
  • For those of you interested, my daughter's foolproof guaranteed pick to win the Kentucky Derby will be online at my blog later this week, probably Friday night. I love the Derby. Someday, I will make it there for it.
  • I guess Boston and Chicago won’t be meeting in the Cup eh? And my reverse jinxing didn’t work because the Canucks and Pens also went out. The NHL playoffs… pure craziness.
  • Last this week, I got to observe an “Ask the Expert” radio show in Norfolk, Va., where glass and glazing were the topics. It was a great experience to hear the public call in and get a flavor for what they are looking for. Fascinating since what we consider important surely wasn’t the same as what the audience wanted, at least in this small sample.

Read on for links and clip of the week...

The author is founder of Sole Source Consultants, a consulting firm for the building products industry that specializes in marketing, branding, communication strategy and overall reputation management, as well as website and social media, and codes and specifications. E-mail him atMaxP@SoleSourceConsultants.com.

The opinions expressed here are those of the individual author and do not necessarily reflect those of the National Glass Association, Glass Magazine editors, or other glassblog contributors.

Monday, April 23, 2012

It’s hard not to get excited over the latest numbers from the Architecture Billings Index. We are now surely past fluke territory and into a full-blown trend. The ABI has now stayed positive for the fifth straight month, and I am not about to throw cold water on it. Positive, no matter how small, is still a step in the right direction. If there is any worry at all, it’s that the ABI might not be the best or most accurate indicator of success. Because the effect does not hit our industry for 9-plus months--and when it does, it doesn't hit all at once--it really is hard for us to quantify. But in any case, news like this needs to be savored as we move from darker days forward.

Elsewhere…

  • Bob Leyland of Kawneer announced his retirement last week, and it bummed me out. Another true gentleman and class act leaving our ranks. He will be a tough act to follow, that is for sure, and I wish only the best for Bob in his next phase of life.
  • Lost in my excitement and glee over my alma mater making the Sweet 16 in the NCAA tournament, I never gave proper love to the University of Kentucky. Big Blue did a great job in dominating the tourney, and I had a few of my industry pals gently remind me that I didn't honor them. So, congrats to UK and their fans; enjoy the title!
  • An interesting list via the always-informative twitter feed of Heather West. This one is the top 10 Cities with Energy Star-certified buildings:

10. Boston (161)
9. Riverside, Ca. (164)
8. Dallas-Fort Worth (178)
7. Houston (231)
6. New York (261)
5. San Francisco (270)
4. Chicago (294)
3. Atlanta (359)
2. Washington, D.C. (404)
1. Los Angeles (659 buildings)

The interesting angle for me is seeing Atlanta on there. Obviously, when that area was booming (seems like eons ago right?) they built the buildings right.

  • With some high-rise condos in Toronto going to a “protective mesh” to protect against fallout of broken tempered, how long will it be before we see a push for all balcony glass to be laminated?
  • Last this week: the Glass Management Institute kicks back off June 5. Yours truly is actually teaching one of the courses, but before you dismiss it because of that, please take a look at the rest of the schedule. All joking aside, this is surely a worthwhile piece of education. If you and your company want to get ahead, getting the extra education insights and advancements via GMI will advance the push. Anyway, this is my third stint teaching the marketing course, and I’m humbled and honored to be involved again. Plus, NGA has a tremendous new education facilitator in Lilly Grossman, and her addition will surely be a major positive for all involved.

Read on for links and video of the week...

The author is founder of Sole Source Consultants, a consulting firm for the building products industry that specializes in marketing, branding, communication strategy and overall reputation management, as well as website and social media, and codes and specifications. E-mail him atMaxP@SoleSourceConsultants.com.

The opinions expressed here are those of the individual author and do not necessarily reflect those of the National Glass Association, Glass Magazine editors, or other glassblog contributors.

Tuesday, April 17, 2012

In the weeks and months following Trainor Glass Co.'s closure, we have received many emails from former Trainor employees expressing their concerns about the situation, sharing their stories, or asking for assistance finding new employment. 

Among them, one in particular stood out. It reads: “I do not think we need to worry about innovative thinking or approaches to glass and glazing within construction. This doesn’t die with a company name. This innovation and approach lives within the people who work it day in and day out. … The people are the expanded mind. The people think outside of the box and have an attitude of anything can be achieved if you work hard to truly figure it out. These people will continue to work with high standards and excited hearts for building ... hopefully, no matter where this change takes them.”

Written by a former Trainor employee who had moved on prior to the closure, this email draws attention to our industry’s most valuable asset: the people. And as Garret Henson, vice president of sales for Viracon, says here, “It is imperative that our industry retains this talent.”

Market conditions remain difficult, but if you can hire new employees, do so, says Jeff Dietrich, senior analyst for the Institute for Trend Research. “We’ll see milder than normal growth [in the economy], but you need to be planning for it, hiring for it,” he said at the most recent Glazing Executives Forum. “This is an opportunity to hire talented people and take the time to train them.”

And with the number of experienced glass professionals currently looking for work, chances are that training could be minimal.

If your company is among those considering new hires in 2012, I would encourage you to visit jobs.glassmagazine.com to review hundreds of resumes from qualified candidates. There is a fee for this service; for more information please contact Jeff Smith at jsmith@glass.org.

Those of you looking for employment can create an account and post your resume on the site at no charge. You can also view available jobs and create alerts to notify you when a specific type of position opens up, for free.

I know several companies have already hired former Trainor employees and other talented people who lost their jobs in this downturn. My hope is that this will continue, both for the individuals and our industry at large.

Chase is editorial director of Glass Magazine. Write her at jchase@glass.org.

Monday, April 16, 2012

Humor me this week, please, as I start off with a quick reflection: It was an e-mail conversation I had with Rodger Ruff of AGC that hit home for me this week. I made a comment that we are living in a crazy world, and his reply was along the lines of: "My dad just shakes his head all of the time at the antics and goings on in our society."

It made me think, as I often do, of my own father, who has been gone for 11 years, the anniversary of his passing actually this week. My dad would never have jumped on the computer to read this blog. I am sure my sister would have printed it out every week and faxed it to him so he could read it the way he wanted to. My dad also would have been amazed--but actually not surprised--at the adventures in the industry. As many old timers can tell you, a lot of what we have seen these last few years is a repeat of the past.

My dad would be beaming with pride over the way his oldest son (my brother Steve) has survived frustrating times and landed beautifully on his feet. He would be tickled but still in awe over the fact that after many years in the glass business, my sister actually found her true calling on the floor at Nordstrom. And obviously, he would be shaking his head all of the time at my antics. And if he was around today and reading this post, he’d tell me to quit it, so I’ll move on, but know that I miss the man pretty badly. He left this crazy world way too soon.

Elsewhere: 

  • This past week, there was a regional glass show in Texas, and I stopped on through. One of the main speakers was from the National Association of Home Builders, and he was very interesting. He noted that many of the economic indicators are moving in the right direction, but just aren't anywhere near where they have to be. The most fascinating stat involved how they track the housing markets. Six months ago, only 12 areas had positive economic indicators. Today, that number is 101. There is still a long way to go, as that number represents only a third of the areas they study, but it's improvement.  
    I also got to see and hear the fiery and passionate Deron Patterson of PPG. That is one dude that can bring it. Jeremy Kaeding of Sage gave an impressive presentation as well. And it was great to run into old friends Greg Oehlers and Jack Wickstrom, looking dapper in their Tri Star Glass gear. I was able to see the great Premier Glass Products team, which now includes Bob Larson, and for the first time in quite awhile, the always classy Larry Long. It was nice to run into Bob Cummings of Trulite. I haven't seen him in awhile, and he continues to be the most optimistic and friendly guy around. Even to me! Last, it was great to see Bob Lawrence in person. I get to e-mail him from time to time, but nothing beats seeing such a good person face to face.
  • I finished the Steve Jobs autobiography this week on the planes (two planes; no Internet; ouch!), and it was solid though not spectacular. If the book could have just been a case study of his business life, it would have been perfect.
  • Last this week, a neat stat on candy. Highest volume candy sales in the U.S. in 2011: Snickers, 470M; followed by M&M’s at 383M; and Reese’s at 343M. Wow, just imagine what those M&M numbers could’ve been if I wasn’t on a diet the first six months of the year! But seriously, those are some mindnumbing numbers.

Read on for links and video of the week...

The author is founder of Sole Source Consultants, a consulting firm for the building products industry that specializes in marketing, branding, communication strategy and overall reputation management, as well as website and social media, and codes and specifications. E-mail him atMaxP@SoleSourceConsultants.com.

The opinions expressed here are those of the individual author and do not necessarily reflect those of the National Glass Association, Glass Magazine editors, or other glassblog contributors.

Tuesday, April 10, 2012

Have you submitted your nomination for the 2012 Glass Magazine Awards yet? If not, you still have time to make the April 16 deadline. 

The Glass Magazine Awards: The People, Products and Projects will recognize the best projects and products the glass industry has to offer, as well as the individuals behind them.  Categories include:

  • Most innovative curtain wall project
  • Most innovative curtain wall product
  • Most innovative decorative glass project: commercial interior
  • Most innovative decorative glass project: commercial exterior
  • Most innovative decorative glass project: residential
  • Most innovative decorative glass product
  • Most innovative energy efficient glass project
  • Most innovative energy efficient glass product
  • Most innovative protective glazing project
  • Most innovative bath enclosure product 
  • Most innovative bath enclosure project 
  • Most innovative machinery/equipment 
  • Most innovative commercial window 
  • Most innovative website 
  • Most innovative electronic resource (to include apps, widgets, website tools, etc.)
  • Best installer
  • Best project manager
  • Best production supervisor
  • Best sales rep

There is no fee to participate, and winners will be featured in the July issue of Glass Magazine, on GlassMagazine.com, and in e-glass weekly. So submit your nomination today!  And if you have any questions, please contact me directly at jchase@glass.org.

Chase is editorial director of Glass Magazine, GlassMagazine.com and e-glass weekly. Write her at jchase@glass.org.

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