GlassMate 6.0 and GlassMate Mobile
Mitchell International, San Diego, launched the GlassMate 6.0 and GlassMate Mobile versions of its point-of-sale system for the auto glass repair and replacement market. GlassMate 6.0 features several powerful product upgrades to streamline the AGRR process, significantly helping to accelerate repair and replacement times and increase customer satisfaction levels, according to a release.
GlassMate 6.0's new Hot Spot Graphics feature simplifies the part-selection process by allowing users to easily identify and add hardware parts associated with a glass replacement job to the invoice with a single click of the mouse. GlassMate's Enhanced Parts Ordering lets users look up major suppliers' parts pricing and availability in real time, and Auto Notification keeps jobs flowing smoothly by informing users of acknowledgements and assignments requiring action. These improvements to the AGRR process will be provided at no extra charge as a complimentary upgrade to existing GlassMate customers.
GlassMate Mobile is integrated with GlassMate 6.0 and provides users the ability to remotely access NAGS parts and pricing information by year/make/model or VIN, along with work order schedule information using smartphones such as Blackberry and the Apple iPhone. For technicians, GlassMate Mobile eliminates the burden of carrying around bulky catalogs when working out in the field; for owners and managers it provides the ability to remotely supervise workflow and keep jobs moving, according to the release.Mitchell International, San Diego