Product Solution | Mira, A+W Software’s Order Entry AI

Key Features

• Extracts order data from customer emails attachments
• Automatically enters order details into the system
• Learns from corrections over time
• Consistent order quality and communication
• Order verification with simple visualizations for review

Artificial intelligence is becoming part of our everyday lives—on our phones, in our cars and in our offices. In manufacturing, it is already used to analyze large datasets, detect patterns and streamline processes. The flat glass industry is embracing AI in areas such as quality control, where algorithms identify scratches or inclusions faster and with greater precision than manual inspection.

At A+W Software, we believe AI should make work easier and more efficient for our customers. That’s why our first step has been to apply it where every order begins—order entry. Anyone who has managed orders knows how time-consuming and error-prone it can be. Emails arrive, attachments pile up and details can get lost along the way. This is where Mira, our new Order Entry AI, steps in.

Mira acts like an extra colleague in your office, trained to handle repetitive tasks. She can:

• Interpret customer emails and text-based attachments such as PDFs
• Automatically enter order data into your system with accuracy and speed
• Learn from employee corrections during approval, becoming smarter over time

Revolutionizing order entry

Instead of staff spending hours on manual data entry, Mira takes over routine work so employees can focus on serving customers and driving growth. She also ensures consistent quality, even in the face of staff shortages or absences, and supports clear communication across teams and locations. Orders can be verified internally by your team or externally by the customer through simple visualizations.

Enhancing efficiency and consistency

Like a new trainee, AI is learning and expanding its abilities. Mira starts with a foundation in glass, then is trained to match your company’s unique processes. This learning curve allows Mira to continually improve her abilities. Over time, her role will expand to support other A+W solutions, including A+W Smart Factory.

See Mira at GlassBuild America in Orlando—Booth #12041—and discover how AI can make your everyday work faster, smarter and easier.