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Risk Management Guidelines for Additional Insured Coverage

Additional insured coverage: Additional insured requirements demand that one party agree to designate another party as an “additional insured.” The additional-insured gains the right to be treated as if it purchased an insurance policy, even though it paid no premiums. While most glass…

10 Most Common Problems in the Workplace

My recent column addressed the importance of employee development and identified the 10 most common problems in the work environment that hinder that development and a company’s overall success. This column presents those 10 problems and provides solutions to each. 1. Inadequate job…

The Multi-Generation Workplace

If you are like most business leaders, you’ve no doubt noticed some trends in the way employees behave in recent years—too much entitlement, not enough loyalty, no work ethic and so forth. I challenge you to consider that perhaps these are not negative trends, just different ones. To better…

Strategies and Negotiation Tips for Early Payment Discounts

One strategy to entice clients to pay sooner is to offer an early payment discount—usually a 2 percent discount if they pay within 10 days. A previous article in the October 2015 issue, “When to Offer Early Payment Discounts,” addressed considerations for suppliers. This article presents the…

Reinvest in Employee Development and Work Environment

I recently returned to the auto dealership where I bought a pickup truck 17 years ago, motivated by the great initial experience. Sadly, my most recent experience was terrible. The salesperson took my order for the truck and then moved to California without telling anyone. No one called from the…

Vitrum Celebrates 20 Years in Glass Fabrication

For an industry newcomer like myself, stepping into the fabrication facility at Vitrum Glass Group, located in Langley, British Columbia, is a little like stepping into a new ecosystem. Or rather, several ecosystems. Some parts of the 130,000-square-foot facility are balmy, others cool. And, like…

Fired Up: Working with design teams in the face of labor challenges

Hi, David Vermeulen here with TGP. I’ll be taking over the Fired Up blog for Jeff Razwick, and am looking forward to discussing our industry with you in the coming months. Thanks for lending me valuable minutes out of your day. There’s been a lot of talk about how the manufacturing and labor…

The Right Way to Dismiss Problem Clients

During the recession that began in late 2007, things were tough for most companies. Many were laying off employees, and the construction industry ground to a halt. Most companies took any and every client just to get sales. It was a matter of survival. Unfortunately, this approach left many glass…

Creative Recruitment

Ace Glass leads attend a Spider Swing Stage training with sales rep John VanNatta. The company hires and trains new employees from multiple creative channels, including prison transition programs. Photo courtesy of Ace Glass. Although the worker shortage continues to be a primary…