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The Professional Services Perspective: Industry Potpourri

With the end of the year approaching, my final blog of 2018 is a collection of random thoughts and experiences. Hopefully some will resonate with you. Let’s discuss terms. I love the technical terms we use in our industry. “Chicken head” may be the best. Most of us know that term to define the…

Creating a Culture of Service

Limited labor has been a core issue for the glass industry for years. Recruitment, training and retention are at the heart of a company’s concerns, as evidenced by Glass Magazine’s Workforce Development series, which has shone a light on these issues. While creating a great company culture is…

The Professional Services Perspective: Structural Engineering Cookbook

Engineering is a blend of math, science, physics, artistry, with applied creativity and some “magic”; a blend of the intuitive with quantitative analysis. It is a miraculous endeavor really, and of great worth when expressed properly. Because of properly expressed engineering, millions of square…

When is the Right Time to Grow a Business?

Two ways to grow Generally, there are two ways to grow a company. An owner can grow a company organically by increasing the client base through marketing. Or the owner can grow through acquisition by purchasing competitors. Organic growth is often slower but less risky. Growth by acquisition can…

Pass-through Warranties

In equipment purchases, attention to warranty terms can fall down the priority list. Often, the existence of the warranty is simply a checklist item: does a warranty exist? However, attention to warranty terms, including their scope and limitations, should not be relegated to a check-box review…

Is the Glass Industry Ready to Lean In?

Last November, I attended the Women in Design & Construction Conference. Not only were the talks and breakout sessions interesting and relevant, but the camaraderie and energy I experienced from being around dynamic, smart and talented women is something I won’t soon forget. One of the talks…

Introduction to Estimating

For a contract glazing firm, a bid estimate can make or break a project. An estimate that is too high can cost a bidder the job, while one that is too low or omits elements of a job can cut into margins and affect overall company profitability.  “If a project is underbid, all subcontractors, not…

Grassroots Approach

Read more articles about Workforce Development at glassmagazine.com/June2018 The problem is clear: the construction industry is booming at a time when labor is scarce. The causes are just as well-known: experienced workers are retiring faster than new hires can fill jobs, and skills are going…

Diagnosing a Bad Business Culture

“Business cultures eat business strategies for breakfast!” I heard this quote from a business consultant during a recent meeting. So often, organizations will adopt a new strategy only to quickly abandon it if goals aren’t met. The truth of the situation is that the strategy wasn’t properly…

Recruiting Women to the Glass Industry: An Emerging Professional’s Perspective

My company has been a sponsor for the Women in Design & Construction event, a leadership conference for women—of all roles, fields and career stages—within the construction industry. My experience at these conferences made me reflect more on women in the workplace. With women making up 57…